FAQs
Frequent questions, answered.
To get the Smartlearn app, simply visit the App Store for iOS users or the Play Store for Android users.
A Student ID is a distinct identification number assigned to every student, serving as the reference for their school records. This ID is provided to both the student and parent upon admission. If you haven’t received it or are uncertain about your school ID, please reach out to your child’s class teacher or the admissions counsellor for assistance.
The majority of the information in your Smartlearn platform profile is automatically updated based on the details you provided in the admission form. However, you have the option to edit social media links, achievements and your profile picture. If any of the system-entered information is incorrect or requires an update, you can submit a ticket directly through the application for the necessary changes.
Currently, there are 150 modules available on the Smartlearn platform and this library of modules will expand further as Smartlearn continues to evolve as a dynamic AI-driven platform, constantly adding new content and features to enhance the learning experience.
As an AI-powered platform, Smartlearn provides a wide array of interactive elements both during and after lessons, including games and quizzes featuring audio-visual questions. These engaging features enhance the learning experience and make it more dynamic and enjoyable for students.
For high-achieving and accomplished students seeking to delve further into their preferred subjects, the Smartlearn app’s SmartFlex feature provides an avenue to explore lessons that can significantly deepen the student’s knowledge and skills. This feature assists students in reaching new levels of academic excellence and personal growth.
Using the Smartlearn’s SmartAdapt feature, the user can effectively revisit and strengthen topics and lessons that need reinforcement. This feature allows you to collaborate with your teacher and enhance the user’s understanding and mastery of the lesson. This feature differs from SmartFlex in that it focuses on revisiting and reinforcing existing content, whereas SmartFlex is more oriented towards exploring new lessons and knowledge.
The Smartlearn application comprehensively records students’ interactions and learning journeys, encompassing completed lessons, modules, assessments, attendance, group activities, success stories, accomplishments and more. This feature aids both parents and teachers in monitoring and maximising the student’s progress. The progress tracker is initiated from the moment the student joins the platform, ensuring a continuous record of their educational journey.
Smartlearn is committed to maintaining the utmost privacy for student profiles. Any information shared by students is exclusively accessible to their teachers and peers. Our stringent privacy policy is in place to safeguard the privacy of all users, ensuring a secure and confidential learning environment.
The Smartlearn app streamlines the procedure of contacting the relevant helpdesk for non-academic matters like fees, admissions, books, publications and more. This feature ensures swift attention to concerns, resulting in quick resolutions and saving users valuable time and effort in the process.
